We love to hear from our customers. Something’s wrong? Let us help fix it. Something’s great? We want to hear that too! No matter the reason, here’s how to get in touch with us:

Contact Castaway

Email Customer Service: Service@CastawayTravelHammocks.com

Our customer service hours are Monday through Thursday from 7:30am to 5pm, and Friday from 7:30am to 2:30pm, Eastern Time. Please feel free to contact us with any questions or concerns. We typically respond to emails within one (1) business day. If we take longer we apologize - we're probably out exploring with our hammocks, too!

Contact Us By Mail:

Castaway Travel Hammocks
Customer Service
305 Industrial Blvd
Greenville, NC 27834

Or contact us from the form below:

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