Our Commitment to Privacy

It’s really important to us.

Below is an explanation of our online information practices and the choices you can make about the way your information is collected and used by Castaway Travel Hammocks. To make sure this notice is easy to find, we have it available on our homepage and at every point where personally identifiable information may be requested.


The Information We Collect

This notice applies to all information collected or submitted on the Castaway Travel Hammocks website. On some pages, you can order products, make requests, and register to receive other materials. The types of personal information collected at these pages are:

  • Name
  • Address
  • Email address
  • Phone number
  • Credit/Debit Card Information

On some pages, you can submit information about other people. For example, if you order a gift online and want to send it diirectly to the intended gift recipient, you'll need to submit the recipient's address. In this circumstance, the types of personal information collected are:

  • Name
  • Address
  • Phone Number

How We Use Collected Information

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent that it may be necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent that it may be necessary to complete that order.

We offer gift cards by which you can personalize a product you order for another person. Information you provide to us to create a gift card is only used for that purpose, and it is only disclosed to the person receiving the gift.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. Ever.

You can register with our website if you would like to receive updates on our new products and services and sale announcements. Information you submit on our website will not be used for this purpose unless you first fill out a registration form requesting that.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without providing you an opportunity to opt-out or otherwise prohibit such unrelated uses. In other words, we don’t sell your information to 3rd parties.


Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.


Our Commitment To Children's Privacy

Protecting the privacy of the very young is especially important to us at Castaway Travel Hammocks. For that reason, we never collect or maintain information at our website from those whom we know to be under the age of 13, and no part of our website is structured to attract anyone under the age of 13.


How You Can Correct Your Information

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows the error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access to any personal information, or making any corrections.


How To Contact Us

Should you have questions or concerns about these privacy policies, please Email Customer Service, or send us an email through the form on our Contact Page.